Author: Imali-admin

Number of taxpayer complaints against SARS on rise

The office of the Tax Ombud has seen a drastic increase in the number of complaints raised by individuals and representatives from taxpayers. The complaints increased 62percent from 2133 to 3454, placing considerable pressure on the complaints resolution process at the Tax Ombud Office, as the number of staff members dealing with the complaints did not increase. Tax Ombud Bernard Ngoepe said during the launch of his office’s annual report for 2016/17 the complaints centred around dispute resolution, delayed refunds and the incorrect allocation of payments by the SA Revenue Service (Sars). The report highlighted almost 20 issues raised...

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Repossession of goods and services

Many consumers approach credit providers to open accounts which include store cards and credit card accounts in order to meet different essentials of life. They also purchase houses and vehicles with the intention to repay the loans in monthly instalments. Due to inflation and ever changing economic conditions which affect interest rates, food and petrol prices etc, some consumers end up defaulting on their credit agreements. Some will catch up on their monthly repayments at a later stage and others will not.   In order to recover the monies owed by a defaulting consumer, credit providers will then commence...

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Number of taxpayer complaints against SARS on rise

The office of the Tax Ombud has seen a drastic increase in the number of complaints raised by individuals and representatives from taxpayers. The complaints increased 62percent from 2133 to 3454, placing considerable pressure on the complaints resolution process at the Tax Ombud Office, as the number of staff members dealing with the complaints did not increase. Tax Ombud Bernard Ngoepe said during the launch of his office’s annual report for 2016/17 the complaints centred around dispute resolution, delayed refunds and the incorrect allocation of payments by the SA Revenue Service (Sars). The report highlighted almost 20 issues raised by taxpayers or their representatives which are considered either “serious” or “systemic”. One issue that was raised by taxpayers related to Sars raising assessments to offset tax credits without a valid reason. The Tax Ombud’s mandate has been widened to allow for investigations into systemic problems. The first report has dealt with the issue of delayed payment of refunds and the financial hardship it continues to cause taxpayers. Many of the issues raised in the annual report were addressed in the first report by the Ombud on the systemic problem of delayed payment of refunds. Mark Kingon, the head of relationship management at Sars, said during a panel discussion on the report at Unisa that they had started implementing steps to adhere to the recommendations by the Ombud. A systemic...

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The biggest debt traps South Africans fall into

A long road lies ahead for South African consumers, despite the SA Reserve Bank reporting a better outlook and steady recovery in economic activity over the next 6 to 9 months. The latest information on consumer credit behaviour – released by credit bureau Compuscan – revealed that more consumers had moved into higher delinquency categories from Q2 2016 to Q2 2017. Most notably, increases in the number of consumers with accounts that were 3+ months in arrears were seen in many loan categories. While the number of credit-active consumers listed on the bureau remained consistent at just over 19...

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Data breach exposes millions of South Africans’ personal records

A huge trove of data, containing the personal information of millions of South Africans, including property ownership, employment history, income and company directorships, has been discovered by information security researcher Troy Hunt. Hunt, the founder of HaveIbeenPwned.com, said the breach contains data of more than 30m unique South African ID numbers. The data trove was discovered among a large dump of other breaches, and Hunt could identify it as South African source by the personal address details contained in it. He said that to date he hasn’t seen it offered for sale, but that “it is definitely floating around between traders”....

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